Customer Testimonials

Had the best facial ever!! Professional care in a lux environment. Fion was the best 😊👍🏻 I will be back for sure.

Extremely ecstatic to stumble upon an establishment that shares the same philosophy and love for skincare. I was warmly assisted by Tina and Wendy at Raffles City branch. Their wealth of knowledge and experience gave me the confidence in entrusting my skin concerns to them. It is evident that lots of effort and thought was put into creating the perfect experience for every individual. Many thanks for the lovely hospitality, I couldn’t have picked a better place to embark this journey with.

Very nice experience here, the beautician seemed very knowledgeable about the techniques and the products used. I felt so taken care of and my face has never felt so soft. The place was clean and comfortable.

Freia provides an excellent service with results promised. After my first NeoGen facial, my skin becomes smoother, and it brightens up my dull skin too! Ally is very tactful and explained to me clearly what to expect in the facial and also provides me all options to the steps of facial for me to choose the one that I feel comfortable with. I really love the service all their stuffs provided. Not forgetting to give credits to our dear Serene(xoxo) who make all these happens, great products with excellent service! Where else to find it? Only in Freia!! 🙂

Excellent experience at Freia, the facial was so luxurious and the outcome was so much different from other aesthetic I’ve been. My aesthetician Fion provided me an amazing facial, I love her facial techniques and the excellent services she provide. Love the way she share with me the services and products without forcing me to buy and she even gave me a sample to try out before purchase.

I had a fabulous facial today. Their service and professionalism was impeccable. Such a relaxing afternoon and the results are immediately visible - I’m glowing! Highly recommended!

Great service and my skin looked better right after the treatments. The skin analysis was also very helpful and was given good advice on what products to use to improve my skin. They also continued good communication through whatsapp to answer any additional questions I had

I posted an enquiry to book an online consultation, and Tina immediately followed up with me through WhatsApp. She was quick to address my many concerns, and patiently guided me through my queries about the product range. Her calming countenance and the professionalism of the therapist I spoke to at the Raffles City outlet enabled me to be communicative and open to receive the help I needed. They were very kind to offer me some samples of products, so I would be better able to gauge the efficacy and fit before committing. Looking forward to clearer skin 🙂 Thank you Tina and co!

Doing facial here is a real treat. Relaxing ambience and great skill. A wide range of facials is available to suit various skin needs. Highly recommended and the Therapists run through your products in details to advise the best ways of using them to get the best results. 🙂