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Customer Testimonials

Looking for a reliable medispa?

If you are on the lookout and on the fence about visiting Freia Aesthetics, read what our customers have to say about us here! 

We look forward to helping you look your best through age-defying treatments, hair removal, and other body contouring sessions at any of our 2 convenient and centrally located Medispas.

Clean And Relaxing Ambience


Ms Hebe

I like the cleanliness and relaxing ambience of the place! Not only that, the staffs are also very nice and friendly. The service is also impeccable! Two thumbs up!!

The Best Facial I Ever Had In Singapore


Ms Battaglia

I redeemed a voucher given to me for my birthday and decided to go for a hydrafacial treatment. This is my 3rd facial treatment at Freia. The salon at Wisma Atria is elegant, warm and very clean. The staff at the front desk is incredibly welcoming and kind.

Yuffy took care of my treatment. She was super attentive, she explained everything she was doing and made it easy for me to understand. I was so relaxed that I almost fell asleep! 🙂 My face was beautifully exfoliated and well treated during the treatment. I immediately saw the difference as soon as it was done. Now my skin is glowing, hydrated, plump and the healthiest it has ever looked. Yuffy made me feel like I was in a bubble where time did not matter.

Hands-down the best facial I have ever had in Singapore!

Thanks Yuffy for making me feel like a princess. Thanks Serene (founder) for offering beyond-brilliant treatments able to restore every skin’s natural glow.

Money Well Spent


Ms Papina

Freia a proper Biologique Recherche representative in Singapore. Amazing face massage, just TOP! I had Hydrafacial treatment too and was very very happy with the result. Extraction was painless and no redress after. They are simply amazing. Therapists are very professional. Online shopping experience was pleasant and prices are almost the same with EU and they always have very convenient promotions. Money well spent! ❤️ Thank you Freia, looking forward to try more treatments.

They Only Use High Quality Skincare Brands


Ms Nishiwaki

Excellent facials with kind staff that will care for your skin needs with special attention and care. There are tons of facials to choose from and they only use high quality skincare brands. No weird pushy sales of packages or items either. A must experience if you want the ultimate pamper session!

Plush, Luxe And Cosy Facial Cabin


Mr Q

Ally was my facial therapist with the magic touch! I really like the welcoming massage and Ally’s hands was gentle but on point. (I dozed off midway) The facial cabin was plush and there was a thick, luxe comforter to keep you cosy. Overall, am impressed with BR serums as it felt super light on the skin and that AMAZING SkinCeuticals sunscreen is so good - weightless , like your own skin. Their facials are a luxury. If your budget allows, I highly recommend to go for a trial session and see if it works for you. I will likely visit again every 3-4 months as a treat.

Relaxing Massage Included In The Facial


Ms Sioson

I went to Freia Aesthetics for a Hydra-O2 facial and it was great. A relaxing massage was included. The facial also included an extraction which I like. It just felt like my face was so clean afterwards. The therapist, Fion, used two serums on my face (for healing and for acne) and I decided to buy it and incorporate it to my skincare routine. They offer packages but no hard selling at all. I think I would highly recommend this place!

Impeccable Service


Ms Lee

Love the facials and ambience at Freia Raffles City outlet. Service provided by Kelly was impeccable. The treatment room is spacious and luxurious with the most comfortable beds. Always a relaxed and pleasant experience at Freia.

Great Advice And Helpful Tips


Ms S.T

Had to write another review because I'm very impressed with how my skin texture has improved so far since my 2nd BR facial yesterday with Yuffy (this time at Wisma Atria branch). I also went for Skin Instant Lab to understand more about skin - Yuffy explained to me in details on each point and it was very helpful. Glad that I decided to do it. Then we proceed with the BR Facial. My skin texture is a lot smoother and even though I have occasional hormonal chin breakout, the BR products used during the facial actually help to calm it down. I was quite blown away by the immediate results and how glowing my skin looks. Thanks to Yuffy - she's very dedicated in helping to achieve our skin goals. She always give great advices and share helpful tips on my skincare routine. So far, it has been a great experience at Freia. Thank you once again to the team :). I will definitely come back again to do BR facial 🙂

Skillful, Knowledgable And Patient


Ms Z.W.

The aestheticians or beauty therapists at Freia Aesthetics are very friendly and helpful. They are patient to hear my concerns of my skin and willing to let me try the products before buying it. I experienced wonderful facial treatments from Ally who is gentle, skillful, and knowledgeable. And I always feel nice and warm when she serves me with the hot honey-lemon drink after the facial treatment. I’m also pleased to be able to meet a very friendly and warm person, who is the founder and director of Freia Aesthetics, Serene Seah-Ma. She is always ready to answer any queries of the skin care products and usage. I learn a lot from her through her Instagram she shared in videos. Thanks for making a wonderful experience for me.

Exceptional Face Massage


Ms Tan

I did my first Biologique Recherche facial treatment at Freia Aesthetics (Raffles City outlet). The experience is luxurious and so relaxing, and my therapist is very warm, and friendly. The face massage was exceptional! I really enjoyed the treatment and without a doubt I will return for more BR treatments. The BR glow is real!

Sends Me To Heaven Everytime


Ms Hine

Super pampering Biologique Recherche facial...love the massage techniques and boosters. My therapist sends me to heaven every time. I look forward to every session!

Thanks Fion


Ms D.H.

Fion is very patient in getting to know her clients well. The products she recommended work well for me. Highly recommend to ladies who is looking for great facial services. Thanks Fion!

I Wish You Guys Were In Japan


Ms Nishikawa

I had the most amazing experience there when I visited this summer to prepare for a wedding I was attending. The staff were so helpful and the service was impeccable. They have expert knowledge on very specific brands that I already loved and I grew to love them even more after the advice they gave me. I could tell they just really believe in the treatments and the results were clear as night and day. I wish you guys were in Japan! Will definitely stop by again when I am in town!

BR Products And Glowing Skin


Ms A.K.

I hardly write a review but I can only say this is the only place I can trust my skin. I visited the clinic first time with my acne scars concerns, and the moment I stepped inside I already knew that this is my "safe zone". Dr Toby is really patient and encouraging and the nurses, they are all so warm and friendly. They're so helpful and genuinely wanting to help my skin to get better ❤ Always looking forward to my next visit. And this is also the place when I can finally find BR products that I have been longing to try. And man... the BR facial is AMAZING. Couldn't believe that I can see my skin is glowing and getting better; together with my laser treatment with the clinic. Of course despite of how great BR products is, it also lays on how skilful and experienced the therapist are. I can say now I'm addicted to BR products. And that's the only skincare products I dare to spend my money on. I'm grateful I can find such an amazing place for my skin. It's like a dream come true

Friendly And Not Pushy


Ms Goodman

Highly recommend Freia for facials. I had the hydrafacial. I love the feeling of a really deep cleanse, and the day after my skin still feels soft and glows. The staff in the salon are always friendly and very helpful. They never try to over sell me packages or products.

Very Detailed Explanation


Ms Tham

I had a BR facial by Kelly and the results was amazing. Very detailed explanation on how to use the products.

Cutting Edge Treatments Without Fuss


Ms A.L.

Freia has curated a menu of simply effective facial treatments that are at the cutting edge of medical science! No faff and no fuss, just treatments that will definitely improve skin quality, and which are delivered by highly trained therapists in a luxurious, pampering environment! I love the BR facials, especially 2nd Peau. Highly recommended!

Impressive Results


Ms T. Tham

Very different kind of facial but impressive results. Products and usage very well explained.

Warm, Welcoming And Super Nice Facial


Ms Natalie

Great team, warm welcoming and super nice facial. Will definitely be going back

No Hard Sell Here


Ms Yee

Facial is very relaxing & make me fell asleep during the treatment every time I go. There is no hard selling so far & this make the whole experience more enjoyable which is very different from other facial salons that I had patronised in the past. This is also why I continue to patronise them to this day.

Excellent Service And High Quality Products


Ms Iwanaga

The staff was so nice and loved the facial here. Will definitely come back again. Atmosphere of the place is very relaxing and calm. The room is spacious and nice feeling. Facial massage was very nice as well. I absolutely loved my experience here. They have excellent service and high quality products.

Always The Right Treatments


Ms Dubey

I always enjoy my visits at Freia. Serene is kind and knowledgeable and recommends the right treatments for my skin type. I leave the salon with glowing skin every time. Looking forward to my next visit! Thank you, Serene!

There's No Pushiness Here


Ms Foong

The place to go for the most effective and relaxing facials in spacious rooms with the perfect lighting, scent and temperature. There is no need to worry about the staff being pushy. They only recommend the service and products you need. The best part is that the recommendations work!

Have Not Found A Better Facial Centre


Ms Isaguirre

Always a great experience!! I've been going to freia since the start of this year and I have not found a better facial center than this. They make you feel like a queen and at the same time their treatments are really effective. They stock the full line of Biologique Recherche in their stores as well! I used to ask my friends going to Paris to buy my BR essentials, but now, not anymore! Highly recommend this place!

Immediate Glow


Ms Low

Excellent service. Jenny is superb. Patient and sweet natured. It's my first. The immediate glow was obvious. Thank you.

My Favourite Facial


Ms Foo

Things I love about Freia? The service is great! Friendly, helpful and dedicated team who only recommends products suitable for one’s skin and does not hard sell (which is very important for a relaxing facial experience!).

My favourite facial so far is the Aqua Boost facial - When coupled with the right Biologique Recherche products, I have seen improvements. For my case, it took about 3 months before I saw visible results.

If you ask me to choose only ONE serum, I will highly recommend the Placenta serum - it is the holy grail of all serums for repairing skin!

All in all, I will highly recommend Freia for those who don’t mind spending a little more for service and quality products. Also, Biologique recherche is one of the best skincare Brands around!

My Skin Became Brighter And Glowing Immediately After The Facial


Ms T.

Always enjoy my facial here at Freia Aesthetics. Did my VIP O2 facial and immediately I can see that my face is brighter and glowing after the facial. Was attended by beautician, Kelly and she is superb. Got some good advice from her on what products to use to help my dehydrated skin and will definitely place my order online at Freia 247.

The entire experience was phenomenal


Ms M.

I am very particular with facial services & have tried many, but never committed to any because they lack the professionalism & knowledge about skincare which I expect from facial salons. I stumbled upon Freia Aesthetics as I am very intrigued that they have Valmont facial which only exists in 5-6 star hotels (I am using Valmont products so I know how good they are). So, I went for a trial & eventually chose one of their Biologique Recherche facials (another brand which I am very interested in). The entire experience was phenomenal & I wanted more. My therapist Ally is very experienced & explained everything clearly to me, what the products do and what I will be expecting. After the facial, I had an hour long chat about skincare and beauty with Serene the founder of Freia Aesthetics. Serene is very passionate about what she provides to her clients & very knowledgeable about skincare - her values/ideas/concepts are all in line with my expectations from a beauty salon. I am convinced that I am in good hands so I joined their package. No hard sell from anyone which I appreciate. Looking forward to my first-ever committed facial journey!

Professional Service


Ms Zhang

Professional service, great products and relaxing environment. Fion is one of their best!

Top Notch Product Range


Ms Lau

Excellent service and very high quality products. Staff of Freia are always friendly and go out of their way to make you comfortable so that you have a relaxing session. Their range of products are top notch. If you are serious about taking care of your skin I wouldn't recommend any where else to go.

Patronising Freia Aesthetics For Years


Ms Ong

Have been having my facials done by Ally for a no. of years, and I must say she's been great! Thanks Ally and keep up the good job!

Really Professional And Friendly


Ms Soh

Amazing service and facials! Really professional and friendly staff who catered to my every need earnestly and promptly! One of the best places I've received facial treatments at! I highly recommend Freia Aesthetics to everyone!

A Must Try


Ms Chin

Experience at Freia has been nothing short of excellent! Serene and her team are always available to help with any questions on skin needs and consults for products. They are never pushy and only recommend what your skin needs and is suitable. They won’t hesitate to discourage from purchasing unsuitable products. Yuffy as a facialist is detailed and very experienced. I always enjoy the facials with them, especially the BR ones. A must try especially with their frequent product promotions! Strongly recommend visiting them!

Once you go BR, you'll never go back


Ms Tan P.L.

I started my Freia x BR journey on 4 October 2019 and my skin has never been better. My first facial at Freia was the BR second skin treatment - once a week for 3 sessions and thereafter, once every 3 to 4 weeks. After my 1st session, my skin felt hydrated, was visibly plumped and glowing. I have never seen my skin this way before. My nasolabial folds appeared softer and less visible (who needs fillers now!!). I was thoroughly impressed and my skin was CLEARLY obsessed with BR.

Today, I started on my BR royale experience treatment which entails microneedling. The microneedling reatment was painless because numbing cream was applied. My skin is responding well thus far. No redness and no pain at all post treatment. Skin is plumped, glowing and hydrated. I think my skin is loving the BR royale experience treatment.

They say, once you go BR, you'll never go back. So True.

Thank you Yuffy for your tender loving care! Other than my mother, I now trust you with my skin. And Serene, thank you for your willingness to share your knowledge and affable personality. Awesome medi spa that is worth every penny spent.

My Skin Was Instantly Glowing


Ms N.

Had the BEST TIME at Freia Aesthetics! The staff were very accommodating, helpful & knowledgeable. They answered all of my questions regarding my skin concerns & recommended products that would suit my skin type. I was able to chat a bit with my therapist, Fion, and learn from her. The facial was very relaxing & my skin was instantly glowing afterwards! Serene was also very warm towards us & chatted with us despite her busy schedule. Thank you, Freia Aesthetics, for the very memorable experience!

Real Glow And Fullness To Complexion


Ms Lynn

It was my first time doing a BR facial and it was a wonderful experience with Jenny. I did the Second Skin treatment and there was really a real glow and plumpness to my complexion which was above my expectations. Due to my sensitive complexion, Jenny also took special care to customise the facial to my requests and allay my concerns. 5 stars to efficacy, service and ambience. I will be back!

The Best Facial In Singapore


Ms Dao

Fion is an excellent consultant. Freia is the best facial I've been to in Singapore over the last few years living here.

Definitely Going Back For More


Ms Xie

I've always been hesitant about getting a facial. To put one's face in the hands of a stranger is a big risk (first world problems yes I know). I have been purchasing my skinceuticals and BR products from Freia Aesthetics in Raffles City and the atmosphere always struck me as warm and relaxed, the staff friendly and happy to share their knowledge about the products. Finally got my first facial last week after a major hormonal breakout on my chin. Yuffy my facialist exuded confidence and calm, helped me choose the correct facial for my needs that day without pushing me to buy packages or other methods of upselling - something I really appreciate. The facial experience itself was wonderful to say the least. It was such a peaceful, relaxing experience (after the extraction was finished that is) that I fell asleep during the masking. I would love to tell you that I awoke pimple free but although the zits were still there, they were not as inflamed and the black and white heads gone without much evidence of the extraction process. Yuffy also taught me a lot on what I was doing incorrectly in treating my hormonal breakouts which has been really helpful with my skincare routine. Definitely going back for more.

Very Pleasant Experience


Ms H.C. Tan

I visited for the first time today and had the Ultimate Hydra-O2 facial. Great service by Jenny, who was thorough in her explanation and encouraged me to share my concerns. Really pleased with my experience and will revisit.

Skin Looks Plumper After Remodeling Face Facial


Ms Smith

Had an amazing facial and therapist Ally’s hands were so soothing - I went for the anti-aging facial which included RF, facial massage and mask 90 mins of such care. This morning my skin looks plumper - would I have it again? Definitely will try and fit one in before I go back to UK

First Class Service


Ms Chong

Love the modern luxury interior. Felt like a queen pampered. And the service provided by Jenny and Kelly was first class! Am totally gonna make this place my permanent aesthetic go to treatment place 🙂

I'm Going To Be A Long Term Customer


Mr Goh

I have been going to Freia Aesthetics for the past two years and I’ve had an extremely positive experience there. The beauticians are well equipped with knowledge on how to deal with different skin types and they are also not pushy when it comes to products and packages. I see myself being a long-term customer of Freia Aesthetics.

Love the services


Ms G. Lim

Love the services. Staffs are very helpful and friendly.

Signed Up A Package For More


Ms Y.L

Excellent experience at Freia today. I have a facial skin analysis and treatment by Jenny. She is superb. The session is very relaxing and my skin feels improved after just 1 session. I have signed up a package to come back for more.

Tons Of Facials To Choose From


Ms M.N

Excellent facials with kind staff that will care for your skin needs with special attention and care. There are tons of facials to choose from and they only use high quality skincare brands. No weird pushy sales of packages or items either. A must experience if you want the ultimate pamper session!

Enjoyed My First Experience Immensely


Ms Ooi

Had my first facial in a long time at Freia Aesthetics today and was greeted by Serene and her team of aestheticians who were all very warm and friendly. Serene and my attending aesthetician were very professional and attentive. They took the time to understand and analyze my skin concerns and to explain the treatment they thought was the best fit for me.

I enjoyed my first experience at Freia Aesthetics immensely and can't wait to be back for my next round of treatment! Thank you for taking such great care of me Serene and Team! x

Always Such An Enjoyable Experience


Ms Liew

Amazing facials with immediate results. Very attentive staff with good knowledge of the products. Always such an enjoyable experience when I have my facial at the Raffles City outlet. Met Serene on my last visit and she is so passionate about the products that they carry!

The Best Pampering


Ms Lim

The best pampering clinical facial treatments in a cosy environment. I appreciate all the delicate attention to details and how the many little things all add up. Special mention to Ally who has well taken care of my needs always. Keep it up 🙂

Skin Has Improved So Much


Ms Grace

Wonderful experience, great and knowledgable beauticians. My skin has improved so much since coming to this clinic.

Results Clear As Day


Ms S.N.

I had the most amazing experience there when I visited this summer to prepare for a wedding I was attending. The staff were so helpful and the service was impeccable. They have expert knowledge on very specific brands that I already loved and I grew to love them even more after the advice they gave me. I could tell they just really believe in the treatments and the results were clear as night and day. I wish you guys were in Japan! Will definitely stop by again when I am in town!

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